Updated: 9/15/2026
Pop's Plumbing ("we," "us," "our") operates popsplumbingrepair.com. This policy explains what information we collect when you use our website, how we use it, and the choices you have.
Information We Collect
Information you give us. When you fill out a form, request an estimate, book online, or contact us, we collect the information you provide, typically your name, phone number, email address, service address, the type of service you need, and any details you include in your message.
Information collected automatically. When you visit our site, certain information is collected automatically, including your IP address, browser type, device type, pages viewed, the time and date of your visit, and the site you came from.
Cookies and Tracking
Our website uses cookies and similar technologies. Cookies are small files stored on your device that help the site function and help us understand how visitors use it.
We use:
- Necessary cookies — required for the website to work
- Analytics cookies — help us understand how visitors find and use the site
- Advertising cookies — we run ads through Google, and these help us measure which ads lead to calls and form submissionsYou can disable cookies in your browser settings. Some parts of the site may not work properly if you do.
How We Use Your Information
- To respond to your request and schedule service
- To dispatch a plumber to your address
- To contact you about your job, estimate, or invoice
- To improve our website and understand how it's used
- To measure how our advertising performs
- To comply with legal obligations, including recordkeeping required of licensed contractors in California
How We Share Your Information
We do not sell your personal information.
We share information only with service providers who help us operate — website hosting, online booking and scheduling, email, analytics, and advertising measurement. These providers may only use the information to perform services for us.
We may also disclose information if required by law, or to protect our rights, safety, or property.
Third-Party Services
Our website uses services provided by other companies, which may collect information under their own privacy policies:
- Webflow — website hosting
- Google Analytics — website traffic analysis
- Google Ads — advertising and conversion measurement
- Google Maps — the map on our contact page
- Google Business Profile — reviews and listing information
- Housecall Pro — online booking and scheduling
Text Messages
If you give us your phone number, we may contact you by text about your appointment, your technician's arrival, or your job. Message and data rates may apply. You can stop receiving texts at any time by replying STOP.
We do not share mobile opt-in data or phone numbers with third parties or affiliates for their own marketing.
Your California Privacy Rights
California residents have the right to:
- Know what personal information we collect and how we use it
- Request deletion of personal information we've collected
- Request correction of inaccurate personal information
- Opt out of the sharing of personal information for cross-context behavioral advertising
- Not be discriminated against for exercising these rights
To make a request, contact us at help@popsplumbingrepair.com. We will verify your identity before responding.
Some records related to work performed must be retained under California law and cannot be deleted on request.
Data Retention
We keep your information as long as needed to perform the work, respond to your inquiries, and as required by law. Invoices, estimates, and job records are retained for the period required of licensed contractors in California.
Security
We use reasonable measures to protect the information we collect. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect information from them.Do Not TrackSome browsers send "Do Not Track" signals. There is currently no industry standard for responding to them, and our website does not respond to these signals.
Changes to This Policy
We may update this policy. Any changes will be posted here with a revised effective date.
Contact Us
Pop's Plumbing 537 S Railroad Ave, Ste E Santa Maria, CA 93455 help@popsplumbingrepair.com
(805) 864-2300 Licensed & Insured · CSLB #1058277
